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Starting from version 2.10.0 it is not possible anymore to get the support tar in the cockpit by admins. The logs can only be fetched by someone which has access to the host-machine on which the server is running. Reason: The containers run as non-root. Therefore writing to the host is disabled because of security restrictions and therefore the logs of the containers can not be grabbed by the application itself anymore. |
Instructions
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Execute:
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./scripts/archive_logs.sh
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We may ask you to send us the support.tar file. Follow the steps:
- Login as admin to the setup web interface
- Go to the settings page
- Scroll down and click on "Get tar"
- Send us the tar file