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Set password
you will get an email with a link to set your password
Raise a request or show existing
Existing request
You can see your own created as well as the requests created by your organization
Support level / plan
Preparation
Make sure that your support request can be assigned to your organisation which may has a dedicated support plan with Rentouch. This is only possible if Rentouch adds your email (support account) to the organisation. Reach out to us in advance to make sure that is the case.
Creating a request
- Chose the type of request
- Assure that you select "Share with <organisation>"
Go to Service Desk
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See: https://help.piplanning.io/en/articles/75922-in-app-support-messenger#h_8f439eb32b