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INDEX

Table of Contents

Info

This function is deactivate if an IDP (SSO) provider is setup.


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How to reset your password

To reset your password navigate to https://setup.piplanning.io/ and click next to "Forgot Password" at the bottom.

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Enter your email and confirm that you are not a robot. Then press "Send mail".

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In the email you now received click on the link to reset your password. This link is valid for 12 hours.

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Type in your new password. It has to be at least six characters long. Verify again that you're not a robot and click on "Reset password"

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You are being forwarded to the regular login page of the RTE Cockpit.

Info

If it still doesn't work read this: Company Name

Change Password

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enter your email address. Select the tenant for which you want to change the password in the dropdown (if you are in multiple ones). Then click on "Login".

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On the next page click on "Click Here"

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Enter your email and press "Submit". You will get an email to reset your password.



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Change Password

If you know your password but you want to change it. Navigate to Settings in the RTE Cockpit.

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