Q: The connection to JIRA is very slow. The requests take up to 5minutes. We have a AWS load-balancer in between:
A: Please do a curl request to your JIRA from the host-machine on which you have the pi-planning server installed. Does that work? It could be an network issue. (curl -D- -u <jira-username>:<jira-password> -X GET -H "Content-Type: application/json" https://<url-to-jira>/rest/api/2/issue/<some-issue-key>)