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The connection to your ALM tool can fail out of numerous reasons. When we detect a connectivity issue, we put the ALM-Connection and their piplanning sessions into an error state. Such an error state is visualized in the piplanning app and the cockpit. This way you are immediately aware of such an issue and can fix it.
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The IPs of our servers are not whitelisted (anymore, or have changed) on your firewall which protects your ALM tool
Your ALM tool is down or is not capable of answering in time
Network issue (DNS, physical…)
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Fixing a broken connection
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 Fix button in the session view of the cockpit |
Fix button in the piplanning app |
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