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You can connect to Jira either by using OAuth (default) or basic-auth.

Note

Keep in mind that basic-auth is not supported on Jira cloud.For Jira cloud: You'll need to generate an API key and use it instead of your password: https://id.atlassian.com/manage-profile/security/api-tokens

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Tip

In either case, connecting via basic auth or OAuth, we recommend to create a service user upfront.

WHY
Changes made in Jira via piplanning app will be done by the user which was used to setup the connection. That means, every change in the Issue history will be done by that user. Therefore we suggest to use a service user (i.e. piplanning_app) so it's clear which changes are done from the piplanning app.

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Note

In both cases, using a service user or a normal user, keep in mind that this user has the following permissions in all Jira projects you want to synchronize with the piplanning app:

  • BROWSE_PROJECT
  • CREATE_ISSUES
  • DELETE_ISSUES (optional)
  • EDIT_ISSUES
  • LINK_ISSUES
  • SCHEDULE_ISSUES
  • MANAGE_SPRINTS_PERMISSION (optional)

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