2.4.0 How to get the support.tar file

Owned by admin (Unlicensed)
Jul 11, 2020
1 min read

This is only for on-premise.


We may ask you to send us the support.tar file. Follow the steps:

  1. Login as admin to the setup web interface
  2. Go to the settings page
  3. Scroll down and click on "Get tar"
  4. Send us the tar file