Starting from 2020, we switched to the webapp (before we had a native desktop app). 

Requirements

Cloud & Onprem:

• Chrome-browser

 Cloud:

• You will need to allow websocket connections on port 443

• Make sure your network does not drop them regularly (can happen because of firewalls / proxies)

• Outgoing connections to the IP 194.182.164.217 (until April 10. 2020: 159.100.246.194)

Onprem:

• Depending on your setup: websocket connections on port 443 or 80

• Make sure your network does not drop them regularly (can happen because of firewalls / proxies)

Online tutorial for on-boarding team mates

Also provided on our Website